Customer Testimonials

Testimonials

Happy Chem-Dry Customer

Dear C & G Chem-Dry:

Gary was terrific. He made an effort to change his schedule to make it more convenient for us and our toddlers, and he was in and out - no nonsense. He called us immediately when he realized he'd be a few minutes late to our house, so we didn't have to sit around wondering where he was, as we've had to do with other companies (especially DirecTV and Comcast). When he was figuring the estimate, he offered to clean the our kids' rooms for free! It was very affordable, too. He got most of the dog urine smell out of the carpet, which was good enough given the sheer amount of pee that the dogs have put into it over the year. (Papillons are AWFUL when it comes to peeing in the house - they'll pee in front of our doggie door if it's dark out.) I definitely recommend Gary and plan to use him again in the future.

-Matt McBride Pasadena, MD

Dear C & G Chem-Dry:

C&G (Gary) has been taking care of our carpets for 3 years and spends the extra time to make sure you get a deep extraction on your carpeting. They are very dependable, always on time, and customer focused.

-Frank Evans Pasadena, MD

Dear C & G Chem-Dry:

I called Chem Dry after my cat urinated on my sofa. The smell was terrible. They came in one day and the sofa looks great and not one bit of odor. They were very knowledgeable and courteous. I would recommend them and will use them again in a heartbeat.

-Julie Venuti Harwood, MD

Dear C & G Chem-Dry:

Gary is phenomenal, professional & responsive! He did a wonderful job cleaning our carpets & responded quickly & professionally to my requests for time changes in the last minute. He also took extra time to address areas of concern I had in our carpet & treated those spots thoroughly!! We will definitely be using C&G Chem Dry on the future & would highly recommend Gary & his crew - our carpets look & feel amazing!

-Salomee Fisher

Dear C & G Chem-Dry:

Gary was prompt, knowledgeable, and thorough! He has a great personality and is easy to work with. I had my carpets cleaned upon moving out of my townhouse, and I have to say that they looked better after his work than when I moved in. He got up kool-aid, coffee, and pet stains. Give Gary a call when you need your carpets cleaned!! He's local and he is family-owned.

-Shanda Illert

Dear C & G Chem-Dry:

Gary has always done a great job for us. Over and above any other cleaning service. He is always friendly and if you need something done quickly he will always work with you. Extremely professional and fare. He is straight forward and honest about his service also. If he feels it can't be made to look like new he will tell you. Highly recommend him.

-Bizz S

Dear C & G Chem-Dry:

Gary of C&G Chem Dry is a great business owner! He is very personable and enjoys getting to know his clients. This was my first experience using C&G Chem Dry, I was very impressed with his professionalism, attention to detail and ON TIME ARRIVAL. The prices are very reasonable and I will definitely recommend C&G Chem-Dry to everyone.

-Gerard Warfield

Dear C & G Chem-Dry:

On 12/23/2014, I had another carpet cleaning company scheduled to come and clean my carpet. They stated they would be at my residence by 1 PM. It was 2 PM and I did not hear from them. So I called the office and the dispatcher checked on the status of the driver and told he was not going to make it to my house to clean my carpet until Saturday, December 27. I was having family over for Christmas, so them coming at that time completely defeated the purpose. I was so upset because now I am in a pinch and needed my carpet cleaned before Christmas. So randomly checked Yelp to look up carpet cleaning and C&G Chem-Dry Carpet popped up and was highly recommended based on their reviews. I called and was able to book them for their first appointment the very next day (on Christmas Eve). Gary and his daughter showed up right on time and did not disappoint! They saved me and my carpet!!! The carpet looked brand new and dried within a matter of hours. Great people to work with and for an affordable price. I will definitely recommend them and use them again.

-Rhonda Gayle

Dear C & G Chem-Dry:

Excellent service, excellent results!! I've had C & G Chem-Dry come out for every reason possible: permanent paint on the carpet, excessive cat urine, spot cleaning and whole house cleaning...every job was amazing with beautiful results and great prices. Even the toddler and the dog enjoyed their company!

-Patricia Burleson

Dear C & G Chem-Dry:

I couldn’t be more pleased with the customer service and expertise Gary Palmieri provides. As a loyal customer for 25 years, my husband and I know we will get the best when he cleans our carpets and furniture. The best part is how quickly the carpets dry. Gary is prompt, returns phone calls, and provides extraordinary customer service. We wouldn’t think of using anyone else.

-Marcia Hall

Dear C & G Chem-Dry:

I have been using C & G services since 1994. The service has always been timely, effecient and affordable. As my children were growing up, Gary was always available on short notice to make the carpet presentable. Gary and his crew are friendly, trustworthy and professional and I highly recommend them. Gary is very personable and takes the time to ask about my family on each visit. Gary and his staff have my highest recommendation.

-Ramona Williams-Burnett

Dear C & G Chem-Dry:

I've used C&G Carpet Cleaning for 8 years. With a dog and cat in the house, its important to me to have the carpets cleaned twice a year. I've even called Gary to remove a stain that happened one day before having friends over for a party. He came right away and I was amazed at how great the carpet looked when he finished. Gary is always on time, courteous and takes great pains to make sure the job is nothing but the best.

-Teresa Chapman

Dear C & G Chem-Dry:

We have always had a large dog in the home so having our carpets and furniture cleaned twice a year is important to us. Gary calls us every 6 months to schedule our appointment, he arrives at his scheduled appointment time, and he completes the job quickly and efficiently. When the job is complete, the carpets and furniture look bright and clean and they smell wonderfully fresh. Gary and his crew are friendly, trustworthy and professional and I highly recommend them.

-Sharon Collignon Laurel, MD

Dear C & G Chem-Dry:

From the first call till Gary left, he provided professional, courteous service. I had another company come out and they would not clean my sofa and chair ( the manufacturer said it needed to be dry cleaned). Gary tested a pillow with my permission and with his 20 years of experience he went ahead a cleaned it w/ water. Thanks again Gary!

-Marie Beatty

Dear C & G Chem-Dry:

Gary was awesome! I know, I know, when you read posts where someone says that a person or company was awesome you might think, yeah right, but Gary was a pleasure to work with. He was prompt, efficient and thorough. I had the carpets cleaned because I needed to move out of my townhouse. Gary did such a fantastic job that the carpets actually looked better than when I moved in. I would recommend him to anyone looking to have their carpets professionally cleaned, and I will use his services again in the future.

-Shanda I Arnold, MD

Dear C & G Chem-Dry:

G&C Carpet responded quickly to our cleaning request.They were efficient, accommodating, professional and reasonable with the work needed. I was very pleased with results and would certainly recommend them, as well as use them again.

-Julia Newhouse Annapolis, MD

Dear C & G Chem-Dry:

Very accommodating, prompt and responsive. The owner came to our house to see and measure and provide me the best and most accurate quote the very day I called. Will likely call again next year for the next annual cleaning.

-Natalie H Odenton

Dear C & G Chem-Dry:

Harrison is a true professional I hope the best For him and his Company He did exactly what I asked of him.......he even when several steps Beyond ...........thank you Sir!!!!

-David C Pasadena, MD

Dear C & G Chem-Dry:

We needed professional carpet cleaning and professional flea/tick treatment to satisfy lease move-out requirement. Got deep discount from Chem-Dry standard $0.40 /sqft price due to competition from other HomeAdvisor bids. Then we also got an unexpected additional savings since Chem-dry process includes confirmed flea & tick treatment as long as there is no pre-existing fleas & tick problem, saving us a separate treatment expense. Net savings was about $400 without sacrificing quality. I'm giving Chem-dry a 5.0 rating.

-Walter K Laurel, MD

Dear C & G Chem-Dry:

This was a fantastic experience; we are really happy we went with C&G ChemDry. They were courteous, thorough, fair pricing, and did a great job. We are so happy to go with a good local company and this one was excellent.

-Carissa R Crofton, MD

Dear C & G Chem-Dry:

It was an emergency situation. C and G Chem quickly (2 hours after I called) and completely cleaned the carpet that had had black inky liquid dropped on it. It was wonderful.

-Homeowner Annapolis, MD

Dear C & G Chem-Dry:

I've used C&G Carpet Cleaning for 8 years. With a dog and cat in the house, its important to me to have the carpets cleaned twice a year. I've even called Gary to remove a stain that happened one day before having friends over for a party. He came right away and I was amazed at how great the carpet looked when he finished. Gary is always on time, courteous and takes great pains to make sure the job is nothing but the best.

-Teresa Chapman Gambrills

Dear C & G Chem-Dry:

Gary of C&G Chem Dry is a great business owner! He is very personable and enjoys getting to know his clients. He has been cleaning carpets in my homes for well over a decade and even went a little further than his norm when we moved across county lines. The carpets always look good after he has been to my house and the price is reasonable. I would definitely recommend C&G Chem Dry to anyone.

-Sue Hale Laurel

Dear C & G Chem-Dry:

Gary is prompt, personable, efficient..and the carpets always look great and dry quickly. He's been my carpet "go to guy" for 10 years.

-Walter Sipes Laurel

Dear C & G Chem-Dry:

Very professional and did a terrific job! I had several old spots that Gary of C&G was able to lift.

-Butler Gleason Annapolis

Dear C & G Chem-Dry:

Gary came out to my home yesterday and did a great job. Pet stains were removed and carpeting was brought back from the dead! I will certainly recommend them to friends and family.

-Carolyn Sullivan Annapolis

Dear C & G Chem-Dry:

Gary and his team are kind, professional and provide terrific value. I will definitely be using C&G Chem-Dry's services again. Would highly recommend these guys!!

-Scott Eglinton Arnold

Dear C & G Chem-Dry:

These guys are super nice! I had them clean my entire house as a move out and there were some places that hadn't seen daylight in 14 years. The really worked some magic! When they were done the carpets looked nearly new.

-Kjoen Barreth Odenton

Dear C & G Chem-Dry:

Friendly, convenient, very trustworthy, kind, and easy to get in touch with.

-Amanda Rambo Arnold

Dear C & G Chem-Dry:

Great carpet cleaning at a fair price. Friendly & prompt. I have been using C & G for years and am very happy with their services

-Elice Shelton Annapolis

Dear C & G Chem-Dry:

Great company!

-Andrew Milner Laurel

Dear C & G Chem-Dry:

Gary is awesome! He came out on very short notice and did a wonderful job-- even with the pet stains (ugh). Professional, great service, and the carpet dried so quickly! Worth every penny of his very fair price!

-Rachel Campbell Odenton

Dear C & G Chem-Dry:

I had the privilege of using Chem Dry for the first time today to have both my carpets and my couch cleaned. Gary and Logan were as professional and personable as they come. I have white carpets, which were very soiled and after Gary and Logan finished up, you would never think a single thing had been spilled on it. I was also surprised to find out that they clean car upholstery, so I scheduled another appointment for them to come tackle my car! I was very impressed and would recommend them to anyone needing to have their carpets cleaned.

-Teressa Marion Odenton

Dear C & G Chem-Dry:

Gary and the team at Chem-Dry did a fantastic job getting our carpets looking better than ever. We've tried other services and they just don't compare. Very prompt service and followed-up to check on our satisfaction. First class service!

-Eric Galasso Crofton

Dear C & G Chem-Dry:

We wanted to get the carpets cleaned before we moved in and my sister-in-law recommended the Chem-Dry process. Gary was very helpful and Logan and crew were wonderful the day of. They were prompt, thorough, and honest about what they could and could not accomplish. The cost ended up being higher than the on-the-phone ballpark estimate, but that was because there was more square footage than expected. The carpet looks great. It was ready to walk on in just about an hour. Very satisfied.

-Molly Kalifut Gambrills

Dear C & G Chem-Dry:

Logan came to my house on time and asked me what carpets were to be cleaned. She did a great job and the carpets look so much better. Also the carpet seemed to dry very quickly. I will be calling Chem-Dry again!

-Michael Kinner Edgewater

Dear C & G Chem-Dry:

Gary and his son were great. They did a detailed job on my carpet upstairs. My rugs looked brand new when they were done with them. They even got the dog urine out. Simply Amazing! I highly recommend them to everyone

-Kenric Barclay Severn

Dear C & G Chem-Dry:

What a great job the duo team did with cleaning my beige carpet in several rooms. The duo were pleasant and professional and I could see the difference after the cleaning.

-Nancy Evans Annapolis

Dear C & G Chem-Dry:

Excellent service and excellent results! They have come out multiple times and I've always been extremely satisfied with the company, the results, and the price! They cleaned permanent paint off cream carpets, got the smell out of two week saturated cat urine in the carpet, removed stains from tobacco, and did the whole house before the new baby. C & G does it all and does it right!

-Patricia Burleson Odenton

Dear C & G Chem-Dry:

It was quite a pleasure working with Gary at C&G Chem-Dry. He was professional on the phone and worked with me to accommodate my schedule. They arrived on time and one person started setting up while Gary went over what work I wanted done and provided the cost. I decided to do everything I was considering because the cost was so reasonable! They were done in a couple hours and my carpets look fantastic! There is no residual smell and I was walking in my socks just 2 hours after they left. I'm quite pleased and will certainly call him in the future!

-K B Odenton

Dear C & G Chem-Dry:

Gary with C & G Chem Dry cleaned the carpets of my church before easter and did a fantastic job. I know Gary. He is a standup guy, and he knows his trade well. I highly recommend his services.

-Andrew Milner Severn

Dear C & G Chem-Dry:

On 12/23/2014, I had another carpet cleaning company scheduled to come and clean my carpet. They stated they would be at my residence by 1 PM. It was 2 PM and I did not hear from them. So I called the office and the dispatcher checked on the status of the driver and told he was not going to make it to my house to clean my carpet until Saturday, December 27. I was having family over for Christmas, so them coming at that time completely defeated the purpose. I was so upset because now I am in a pinch and needed my carpet cleaned before Christmas. So randomly checked Yelp to look up carpet cleaning and C&G Chem-Dry Carpet popped up and was highly recommended based on their reviews. I called and was able to book them for their first appointment the very next day (on Christmas Eve). Gary and his daughter showed up right on time and did not disappoint! They saved me and my carpet!!! The carpet looked brand new and dried within a matter of hours. Great people to work with and for an affordable price. I will definitely recommend them and use them again.

-Rhonda Gayle Odenton

Dear C & G Chem-Dry:

Gary and his company are just top notch awesome at all they do. I have used C & G chem dry forrrrrrrrr?? I think since they started. many home/apartment and work locations.. So professional, nice and trust worth!. Thank you

-Lee M Arnold

Dear C & G Chem-Dry:

Loving my clean white carpet again!! Gary and Logan were as professional and personable as they come. My carpets were very soiled and they left them looking beautiful! I would hire them again in a heartbeat!

-Teressa Marion Odenton

Dear C & G Chem-Dry:

These guys couldn't have been more professional or courteous! I settled on a home on the day of a major blizzard and needed the carpets cleaned before the movers. Gary and his team showed up and did an amazing job and finished up despite the weather getting worse. I will absolutely use these guys again and recommend them without hesitation!

-Amanda C Crofton

Dear C & G Chem-Dry:

I found this company on Yelp and decided to use them to clean a few puppy urine stains/smells that I couldn't get out myself. The smell was driving me crazy. Gary showed up on time. He got the urine smell out of my carpet! I'm so pleased. Highly recommend and would use again.

-Kristina M. Curtis Bay

Dear C & G Chem-Dry:

Excellent upholstery cleaning! On time and very pleasant and knowledgeable!! Thanks again

-Pat P. Annapolis

Dear C & G Chem-Dry:

I have been using C&G Chem Dry for more than 10 years. Have always had a GREAT service experience. Very high quality, good price, on time performance, and quick response time. Gary and his team are good people, extremely high integrity, personal service and are members of the community they serve. I always try to spend local and this company does the same!

-Michael B. Severn

Dear C & G Chem-Dry:

C & G Chem-Dry are a very high quality, good price, on time performance company, Gary and his team are very friendly. They called and were able to come earlier which worked great for me

-Louis D. Fort Meade

Dear C & G Chem-Dry:

Awesome job.......they reacted in short notice and did a superb job. If anyone is using another carpet cleaning company besides C&G Chem Dry you are absolutely throwing your money away. You want the job done right the first time by the ultimate professionals! I just want to thank you for making our carpets look like new again. The only regret I have is not taking before and after photos to show how great of a job was done. Thanks again, just added you guys on my speed dial!

-Jimmy M. Severn

Dear C & G Chem-Dry:

I have waited several months to write this review because I wanted to make sure that the spots on my rug that were cleaned by C & G did not come back ---and I am happy to say they have not! I have used many rug cleaning services in the past and the rugs looked good as soon as they were done but without fail, the spots cam back. This will not happen with C & G. Gary is quite professional, friendly and does quality work. His goal is to please his customers and he definitely does it. I highly recommend C& G Chem Dry for the absolute best service you can get. You absolutely will not be disappointed.

-Barbara H. Odenton

Dear C & G Chem-Dry:

We have always had a large dog in the home so having our carpets and furniture cleaned twice a year is important to us. Gary calls us every 6 months to schedule our appointment, he arrives at his scheduled appointment time, and he completes the job quickly and efficiently. When the job is complete, the carpets and furniture look bright and clean and they smell wonderfully fresh. Gary and his crew are friendly, trustworthy and professional and I highly recommend them.

-Sharon Collignon

Dear C & G Chem-Dry:

I've known Gary and his company for many, many years. He has cleaned carpets at our home and our church and always does a fantastic job. He is very honest and knowledgeable. I highly recommend his services.

-Kevin McGhee

Dear C & G Chem-Dry:

Gary was awesome.Great price,great work,great personality.He went out of his way to get things done around me. I will call him again.

-Kelly S. Annapolis

Dear C & G Chem-Dry:

they were very knowledgeable,thorough,personable and courteous. They did a great job.

-Gregory O. Millersville

Dear C & G Chem-Dry:

Very nice, courteous and professional. Did a great job and it was a hard one.

-Anne L. Annapolis

Dear C & G Chem-Dry:

Professional and did a great job on my carpets.

-James B. Severn

Dear C & G Chem-Dry:

I found Gary to be professional,efficient,friendly and helpful. I have already recommended him to a friend.

-Margaret S. Odenton

Dear C & G Chem-Dry:

Punctual,professional,reasonable price adjustment when the size of the rooms proved larger than estimated.

-Patricia S. Edgewater

Dear C & G Chem-Dry:

They were great! My biggest concern was having them come on time but they did.Provided me couple of options that were right for me. I will definitely use them again and recommend to all my friends and coworkers.

-Ihab K. Annapolis

Dear C & G Chem-Dry:

This was a fantastic experience;we are really happy we went with C&G Chem-Dry.They were courteous,thorough,fair pricing and did a great job.We are so happy to go with a good local company and this one was excellent.

-Carissa R. Crofton

Dear C & G Chem-Dry:

A true professional. He did exactly what I asked of him...he even went several steps beyond...thank you Sir!!!

-David C. Pasadena

Dear C & G Chem-Dry:

Work on the project was very excellent.

-Corey M. Arnold

Dear C & G Chem-Dry:

C&G responded quickly to our carpet cleaning request. They were efficient,accommodating,professional and reasonable with the work needed. I was very pleased with results and would reccommend them as well as use them again.

-Julia N. Annapolis

Dear C & G Chem-Dry:

Great Job!

-William S. Crownsville

Dear C & G Chem-Dry:

Gary was very professional and answered all my questions.He did a good job on the carpets..very clean.

-Joe S. Odenton

Dear C & G Chem-Dry:

Very accomodating,prompt and responsive. The owner came to my house to see and measure and provide me the best and most accurate quote the very day I called. Will likely call again next year for the next annual cleaning.

-Natalie H. Odenton

Dear C & G Chem-Dry:

I chose this pro primarily because I wanted to try the Chem-Dry process. I was intrigued by the idea of quick drying carpet. The cost was quite reasonable,the service was quite thorough and the carpet is quite clean!

-Sylvester M. Hanover

Dear C & G Chem-Dry:

Thank you Gary for a wonderful job cleaning my favorite wool carpet. It looks 100 times better (smells better too!). I appreciate your wonderful service and affordable prices too.

-Natalie Somers Fluharty

Dear C & G Chem-Dry:

I usually do not lend my opinion however, C&G Chem- Dry were awesome! I had even forgotten I used them several years ago and was very pleased at time as well. Gary is a true professional along with his outstanding team. I have several areas of pet stains, dog and cat along with coffee.... They were not only a joy to work with, they came on time, did an outstanding job taking out the spots and the carpet was dry in just a few hours. I would recommend Gary and his team and I will be calling them back next year for another cleaning! They also cleaned my mother's home and I was very happy with the results! It is nice to be able to trust some one who actually does what they came to do !! Thank you Gary!! See on Google: https://plus.google.com/101628918338307822834/about

-Jennifer Eklof Annapolis, MD